Quality: solid build, will dice sweet potatoes and pumpkin no worries (need to peel pumpkin) Design: very easy to clean and relatively little spray around machine, so doesn't mess up kitchen space Service:lovely person to deal with. There was a mistake with a set of blades sent with the machine, but this was rectified quickly with the correct blades sent via airmail. And very forthcoming with post-sale advice, translations from Chinese for tracking, etc. Recommended! Delivery: Machine was delivered in a robust plywood crate. No concerns about damage.